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Technical Support

You should find the answer to most questions relating to our products in the help file included with each software product.

If cannot find the answer you need, you can get further assistance by filling out the support form for your specific software product or our general support form below.  In addition, you can contact us:

  • Monday through Friday 9:00 am-9:00 pm EST, call Toll Free, in the US, at (866) 603-2195 or (727) 449-0891 outside the US.

  • Monday through Friday 9:00 am-5:30pm GMT, call our European office at +44 (0)115 959 7904

When calling please be in front of the system you are working on and have the following information available:

  • Operating System

  • How the data was lost.

To view additional information and help files, please click the link below for the product you are looking for information on. Use the Knowledge Base link for comprehensive solutions to your questions.

FILERECOVERY® 2010 for Windows®
Link to Help file.
FILERECOVERY® 2010 for Mac OS X
Link to Help file.

Please fill out the form below as completely as possible to insure a more complete solution for your tech support issue.  For more specific support, please click on the link above to go to that support page.

 

(All fields marked in Red are required fields)

  
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