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Privacy Statement Purpose LC Technology Internationals privacy statement was written as a guide to the information we collect from users and how we use that information. We feel this will allow them to make an educated and comfortable decision to supply information to us. If you have any questions comments or concerns please let us know at service@lc-tech.com. Contents
Statistics Tracking LC Technology operates 2 main sites, www.lc-tech.com and www.filerecovery.com both sites track statistics. The sites run on Windows 2000 Advanced Server with IIS 5.0 Extended Logging. IIS captures IP Address and referring URL as well as keywords used in major search engines such as MSN and Altavista. The statistics also track pages viewed, how long they are viewed, session time and other statistics. This information is used internally only to manage the user experience better. We do not publish or in anyway make our statistics public. We may, on occasion list how many visitors or hits our site has handled in a given time period, but NO specific information on individual IP addresses is released. Our statistics are compiled and tracked with Statistics Server 5.0, it will do a reverse DNS lookup and display a machine name and origin, this is used for regional demographics only and is not stored or shared. Cookies We only use cookies in the e-commerce area of our site. Cookies are used to keep track of the shopping cart contents and the buying session. The cookies are also used to help fill in forms automatically. The cookies do not send any information and expire in 5 days.
Demographic Information and Personal Information We Request We request personal information in four areas of our website. When demos are downloaded, information is requested, products are purchased or a subscription to our newsletter is requested. Along with personal information we also request basic demographic information. All mailing lists are opt-in and the user can unsubscribe at anytime by sending an e-mail to unsubscribe@lc-tech.com to be immediately removed. How We Use Collected Information Any information collected on our website, whether submitted by the user or collected by the statistics server is used strictly in-house for demographic analysis, product improvement and enhanced user experience. We do have a monthly newsletter which is opt-in by e-mail. We do not spam or bulk e-mail offers or advertising nor do we sell or distribute our list to any third party persons or companies. We keep all information strictly confidential. Who We Share Information With The only third party who has any access to information about our customers is Card Service International through their LinkPoint credit card processing gateway. Information is sent to LinkPoint only when a customer purchases and we use a secure transaction gateway. Card Service International (LinkPoint's Parent Company) is one of the largest credit card processors in the world and have been in business since 1984. You can view their information here. Card Service has verbally verified they do not share information and that it is against the card issuers policy to allow them to share any billing information. This must be verified with them LC Technology cannot back any policy by LinkPoint or Card Service. Contact Information Customer Service: service@lc-tech.com Cancel subscription: unsubscribe@lc-tech.com Phone Us: (toll free) 866-603-2195 LinkPoint Contact: info@linkpoint.com
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